Shipping policy
1. Shipping Carriers and Options:
- At Legacy Custom Apparel, we use trusted carriers like UPS to ensure reliable and efficient delivery.
- We offer various shipping options to meet your needs, including standard, expedited, and same-day shipping for eligible orders placed before 1 PM Central Time (CT). Orders received after this time will be shipped the next business day.
2. Domestic Shipping Only:
- Currently, Legacy Custom Apparel does not offer international shipping. All orders are shipped within the United States to better focus on providing the best domestic service possible.
3. Returns and Exchanges:
- Legacy Custom Apparel values your satisfaction. If you need to return an item, please contact us within 14 days of purchase. For detailed information on the conditions and process of returns, please visit our Return and Refund Policy page.
4. Contact Information:
- If you're experiencing any issues with your shipment (such as delayed or missing delivery), please use the Order Support Request form on our website to create a case.
- Should you have any questions about your order's shipping and handling, please do not hesitate to contact us at legacycustomappareltn@gmail.com.
5. Additional Notes:
- Legacy Custom Apparel is not responsible for any delays that occur after the package is handed over to the shipping company.
- Please note that while we strive to meet all delivery times, there may be occasions due to unforeseen circumstances where deliveries could be delayed. We appreciate your understanding and patience in these instances.
From our shop to your doorstep—we make sure your custom apparel arrive fast, safe, and ready to work. Thanks for trusting Legacy Custom Apparel to keep your presses moving and your business thriving!